Contact us
Last Updated: September 27, 2026
1. Contact Hdzddp
Thank you for visiting Hdzddp.
If you have questions about our products, an existing order, shipping, delivery, returns, refunds, payments, or any other matter related to your purchase, our customer service team is available to assist you.
Our official website is:
Website: Hdzddp.com
For customer service inquiries, please contact us using the information provided below.
2. Customer Service Email
For general questions, product inquiries, order assistance, shipping questions, return requests, refund inquiries, or other customer service matters, please contact us at:
Email:
service@hdzddp.com
When contacting us regarding an existing order, please include your order number and the email address used to place the order whenever possible. This will help us locate your order and assist you more efficiently.
3. Telephone Support
You may also contact us by telephone:
Telephone:
+86 13579818596
For order-related inquiries, we recommend having your order information available before contacting us.
4. Customer Service Hours
Our customer service team is available during the following hours:
Monday-Friday 9:00 AM-6:00 PM PDT
Messages received outside our normal customer service hours will be reviewed during the next available service period.
5. Returns & Refund Assistance
Hdzddp provides a 180-day return period beginning on the date you receive your product, subject to the eligibility requirements and conditions stated in our Return & Refund Policy.
If you wish to request a return, please contact us first at:
Please include your order number and the reason for your return request.
Do not return a product without first contacting our customer service team and receiving return instructions.
The 180-day return period is calculated from the date of delivery, not from the order date or shipment date.
Additional information regarding return eligibility, return conditions, damaged or incorrect items, return shipping, refund methods, refund processing times, and exclusions is available in our Return & Refund Policy.
6. Return Address Information
Customers must contact our customer service team before sending any return.
Please email:
to obtain or confirm the appropriate return instructions and authorized return address for your order.
Please do not send products to our registered business address unless our customer service team specifically confirms that address as the authorized return destination for your return.
Unauthorized returns may cause delays in processing your return or refund.
7. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us as soon as reasonably possible at:
Please provide:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging, where applicable
- Any other information reasonably necessary for us to review the issue
Our customer service team will review the information provided and advise you on the appropriate next steps.
8. Business Information
Brand Name:
Hdzddp
Official Website:
Hdzddp.com
Legal Business Name:
Hangzhou Jinfeng Technology Co., Ltd.
Responsible Person:
方垚
Registered Business Address:
Room 906, Building 2, Chaoshang Zhongnan Ginza, No.2077 Binsheng Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province, China
Customer Service Email:
service@hdzddp.com
Telephone:
+86 13579818596
Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT
9. Additional Assistance
For information about ordering, shipping, returns, refunds, privacy, or use of our website, please also review the applicable policies available on Hdzddp.com, including:
- Terms of Service
- Privacy Policy
- Return & Refund Policy
- Shipping Policy
- FAQ
- About Us
If you are unable to find the information you need, please contact us directly.
Hdzddp
Operated by Hangzhou Jinfeng Technology Co., Ltd.
Registered Business Address:
Room 906, Building 2, Chaoshang Zhongnan Ginza, No.2077 Binsheng Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province, China
Email:
service@hdzddp.com
Telephone:
+86 13579818596
Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT
Website:
Hdzddp.com
Last Updated: September 27, 2026