Shipping Policy
Shipping Policy
Last Updated: September 27, 2026
This Shipping Policy applies to orders placed through Hdzddp.com.
Hdzddp is owned and operated by Hangzhou Jinfeng Technology Co., Ltd. We are committed to providing customers with clear information regarding order processing, shipping options, delivery, tracking, and shipping-related support.
1. Shipping Destination
Hdzddp primarily serves customers in the United States.
Shipping availability for a specific address is determined during checkout. If our checkout system is unable to accept a delivery address, we may not be able to ship an order to that location.
Certain remote areas, restricted locations, carrier-excluded areas, or addresses that cannot be serviced by our available logistics partners may be unavailable for delivery.
If you are unsure whether we can ship to your address, please contact:
before placing your order.
2. Order Processing
After an order is successfully placed, we begin preparing the order for fulfillment.
Processing may include:
- Order verification
- Payment confirmation
- Product preparation
- Packaging
- Fulfillment arrangement
- Transfer to the applicable shipping carrier
Because Hdzddp sells furniture, cabinets, stools, storage products, and other household items, handling requirements may differ depending on the product.
The applicable estimated shipping or delivery information for an order may be shown during checkout, in the order confirmation, or in subsequent shipping communications.
Business days generally exclude weekends and applicable public holidays.
If an order experiences an unusual processing delay, we may contact the customer using the contact information provided with the order.
3. Shipping Methods and Rates
The following shipping options are currently offered for eligible U.S. orders:
Standard Shipping
Orders from US$1.00 to US$38.99:
Standard Shipping — US$2.99
Free Standard Shipping
Orders from US$39.00 to US$48.00:
Free Standard Shipping — FREE
Express Shipping
Orders from US$0.00 to US$48.00:
Express Shipping — US$5.99
Free Express Shipping
Orders of US$49.00 or more:
Free Express Shipping — FREE
Available shipping methods are displayed during checkout based on the order value, delivery address, product eligibility, and other applicable fulfillment conditions.
The shipping charge shown at checkout before payment is the shipping charge applicable to that order.
4. Delivery Estimates and Delays
Delivery times may vary depending on factors such as:
- Product type
- Order destination
- Shipping method
- Carrier availability
- Fulfillment location
- Weather conditions
- Seasonal demand
- Public holidays
- Transportation disruptions
- Other circumstances outside our reasonable control
Any estimated delivery information provided during checkout or after shipment is an estimate and not a guaranteed delivery date unless expressly stated otherwise.
Furniture and larger household products may require different handling or transportation arrangements than smaller products.
Hdzddp is not responsible for reasonable carrier delays or delays caused by circumstances outside our control. However, if you experience an unusual delay, please contact us at:
and we will assist you in reviewing the shipment status.
5. Order Tracking
When tracking information is available, customers may receive a shipping confirmation or tracking number after the order has been dispatched.
Tracking updates are generally provided by the applicable carrier or logistics provider.
Please allow reasonable time after shipment for tracking information to become active.
If your tracking information has not updated for an extended period, or if you believe your shipment may have been delayed or lost, please contact:
Please include your order number when requesting shipping assistance.
6. Incorrect Addresses, Failed Delivery, and Undeliverable Packages
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please review your:
- Recipient name
- Street address
- Apartment, unit, or suite number
- City
- State
- ZIP code
- Telephone number
before completing checkout.
If you notice an incorrect address after placing an order, contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered fulfillment or has been shipped.
If a package is returned because of an incorrect or incomplete address, refusal of delivery, repeated unsuccessful delivery attempts, or another issue attributable to the delivery information provided, please contact our customer service team for assistance.
Any reshipment or refund will be handled according to the circumstances of the order and our applicable store policies.
7. Taxes, Duties, Damaged Shipments, and Delivery Issues
Taxes, duties, or other charges, where applicable, may depend on the destination and the requirements associated with the order.
Any taxes or charges collected directly during checkout will be displayed before the customer completes payment.
If additional government-imposed charges apply to a shipment, their treatment may depend on applicable laws, carrier procedures, or destination requirements.
If your order arrives:
- Damaged
- Defective
- Incomplete
- With the wrong product
- With visible shipping damage
please contact:
as soon as reasonably possible.
Please provide your order number, a description of the issue, and clear photographs of the product and packaging where applicable so that we can review the matter.
8. Returns and 180-Day Return Period
Hdzddp provides a 180-day return period beginning on the date the customer receives the product, subject to the eligibility requirements, conditions, exclusions, and procedures stated in our Return & Refund Policy.
The 180-day period is calculated from the date of delivery, not the order date or shipment date.
Before returning any product, customers must contact us at:
to request return instructions and confirm the appropriate return destination.
Please do not send a return to our registered business address unless our customer service team specifically confirms that address as the authorized return destination.
Return eligibility, return shipping responsibility, damaged-product procedures, exclusions, refund methods, and refund processing are governed by our Return & Refund Policy.
9. Company and Contact Information
Brand Name:
Hdzddp
Official Website:
Hdzddp.com
Legal Business Name:
Hangzhou Jinfeng Technology Co., Ltd.
Responsible Person:
方垚
Registered Business Address:
Room 906, Building 2, Chaoshang Zhongnan Ginza, No.2077 Binsheng Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province, China
Customer Service Email:
service@hdzddp.com
Telephone:
+86 13579818596
Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT
For questions concerning shipping, delivery, tracking, returns, or an existing order, please contact us at:
Last Updated: September 27, 2026